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Hospitality Industry

Document and Payment Automation

Hotel, Casino & Resort Automation

Document and Payment Automation in the Hospitality Industry

Simplifying Complex Operations When Your Services Are at Stake…

Hospitality is the most dynamic, and certainly one of the busiest industries. Balancing between providing state-of-art facilities to customers and keeping an eye on costs.

Whether you’re running a small hotel or a giant casino-resort complex, the basics are the same: you have to check guests in, provide them with quality services, and assemble, prepare and deliver their charges.

Meanwhile, you have to pay the help, the vendors and, particularly if there’s gambling involved, the government. It’s not easy, but you can make your work simpler with ACOM.

In fact, most of the major casinos in the United States rely on electronic document and payment systems from ACOM to run their operations.

Document and Content Management

Managing all the documents needed to operate a business can be a daunting task, especially in the hospitality industry. From hiring employees to paying them and buying food to selling it, there are hundreds of different forms that are printed, filled out and filed on a daily basis.

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ACOM automates your accounts payable processes

With ACOM, you can streamline your AP processes, increasing efficiency and security while cutting costs and reducing errors.

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ACOM modules go to work fast in exceptionally high-volume resort environments

Designed for flexibility, ACOM tools scale to your ongoing needs, providing options that can help you:

  • Select and install modules that fit your process automation needs
  • Establish seamless interface between financial and office productivity software
  • Capture, store, retrieve and distribute any document electronically
  • Dispense with printed forms and expedite operations with electronic processing.
  • Achieve ROI in less than a calendar year

Facilitate smooth operations…

…in complex, high-volume environments

When guest satisfaction is your product, providing it profitably in a smoothly functioning environment is your number one challenge. Electronic output and payment processing solutions can automate your office processes from end to end, helping you to:

  • Increase efficiency
  • Reduce costs
  • Support compliance initiatives
  • Improve customer and vendor relationships
  • Produce and deliver outbound documents and payments
  • Capture invoices and other inbound documents
  • Automate workflow associated with accounts payable
  • And more….


Hotels, resorts make great use of payment and document solutions

The best case for ACOM comes not from us, but from our clients. In the following studies, you’ll find real-life examples of how organizations like yours have improved performance while reducing administrative costs:

The Venetian Resort-Hotel-Casino

ACOM enables affordable end-to-end solutions…

…for the hospitality industry

With its modular integrated solutions, ACOM provides the ability to execute a full office upgrade or to build out new automation capabilities task-by task.

With ACOM, you can:

  • Set up electronic payment to vendors; cut per-payment costs by 75-90 percent
  • Eliminate preprinted forms: use electronic guest portfolio forms; send by postal mail, email or web-posting
  • Deliver payments electronically (ACH) or as checks in a single payment run